Welcome to Privateer Bikes

We think you are browsing from ?


  • UK
  • USA
  • European Union
  • Australia / New Zealand
  • Canada
  • Switzerland
  • Norway
  • Rest of World


Privacy Policy and Terms & Conditions

Our mission in life is to provide you with:

  • The Best Mountain Bike

  • Easy Ordering

  • Fast Delivery

  • Excellent service

These terms and conditions apply to the use of this website at www.privateerbikes.com. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

Using this website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use this website.


Our contact details are as follows:

General email: support@privateerbikes.com

Telephone number:

+1 303 800 6476

The us.privateerbikes.com website is operated by:

The Rider Firm, ITS Cycling USA Inc, a company registered in the United States, whose office is at 4571 Broadway, Boulder, CO 80304, USA.

ITS Cycling USA Inc. Terms and Conditions


These terms and conditions apply to the use of this website at US.privateerbikes.com ("Website”) operated by ITS Cycling USA Inc. (hereinafter, "ITS Cycling USA"). By accessing the Website and/or placing an order, you agree to be bound by these terms and conditions.
Using the Website indicates that you accept these terms regardless of whether or not you choose to register with us or order from us. If you do not accept these terms, do not use the Website.

1.1 Access and Registration. You will be able to access areas of the Website without registering your details with us. Certain areas of this Website are only open to you if you register.
1.2 Revision of Terms. We may revise these terms and conditions at any time by updating this posting. You should check the Website from time-to-time to review the then current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of the Website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use the Website.
2.1 Order. You are deemed to place an order with us by ordering via our online checkout process which is an offer to buy. As part of our checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgment, detailing the products you have ordered.
2.2 Acceptance of an Order. Our acceptance of an order takes place when we ship the order. We will send you a notice of confirmation by email. When we ship the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have canceled your order.
2.3 Refusal of an Order. We may refuse to accept an order:
(a) where product are not available;
(b) where we cannot obtain authorization for your payment;
(c) if there has been a pricing or product description error;
(d) if you do not meet any eligibility criteria set out in our terms and conditions;
(f) if you are under 18 years of age; or
(e) you reside in a territory not serviced by our Website
3.1 Prices. Prices shown are in United States Dollars (USD). ITS Cycling USA reserves the right to change prices for products displayed on the Website at any time, and to correct pricing errors that may inadvertently occur. Despite our best efforts, a small number of the items on our Website may be mispriced. Rest assured, however, that we verify prices as part of our shipping procedures.  If an item’s correct price is lower than our stated price, we charge the lower amount and ship you the item. If an item’s correct price is higher than our stated price, we will, at our discretion, either (i) contact you for instructions about whether you wish to pay the correct higher price before shipping or (ii) cancel your order and notify you of such cancellation (whether or not the order has been confirmed and your credit card or debit card charged).
3.2 Packing and Shipping Charges. Where we charge separately for packing, shipping and insurance and other relevant charges, the appropriate rates are set out in our specified pricing structure shown elsewhere on the Website.
3.3 Price Revision. Our prices are reviewed and revised periodically. You will pay the price stated when your order is shipped.
3.4 Sales Tax. Your order will show Local Sales Tax (“LST”), where applicable, at the applicable current rate chargeable at place of delivery, at time of transaction. However, if you place only a pre-order deposit on products and the rate of LST changes between the date of an order and the date of shipping, we will adjust the LST that you pay, unless you have already paid for the products in full before the change in LST takes effect.
3.5 Product Description. We attempt to make our product descriptions as accurate as possible. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy, except as stated in Section 4.1, is to return it in unused condition for refund or replacement.
3.6 Changes in Product Design. ITS Cycling USA may make any change in the design of or specifications for, or in the way it manufactures or produces any product if such changes are necessary or desirable to improve the safety or performance of such product. Further, ITS Cycling USA may furnish suitable substitute products or components for products or components which are unobtainable by ITS Cycling USA because of any priorities, rules, regulations or the like established by governmental authorities or agencies, or due to price changes or the non-availability of materials or components from suppliers. Substitute goods may differ from goods of a prior manufacture cosmetically, functionally and/or in dimensions. Customer may not make any changes in the designs or specifications for the products unless ITS Cycling USA approves of such changes in writing, in which event ITS Cycling USA may impose additional charges to implement such changes.

4.1 60 Day Ride & Return Policy. We are so confident that you'll be happy with your Website products, that we offer a full 60 days to use them. If at any point during these 60 days you wish to return them for a full refund, please see Section 4.3 and email or call us on the phone number at the Contact Details. Unfortunately, we cannot offer a refund on any item that has suffered severe or crash damage within this period. However, we do offer a Crash Replacement Discount (Section 5.3), so please contact us at Contact Details.
4.2 Canceling an Order Before Shipping. If you wish to cancel your order before it has been shipped you can notify us by email, phone or chat. In some cases, product may have been shipped even before you have been notified, but we will always make our best efforts to meet your request.

4.3 General Returns Information. For us to process any returns and repair, replacement or refunds please ensure that you contact us within 14 days of receiving your goods to receive a Returns Number. Once we have provided you with a Returns Number, you have 14 days to ship the products to us. Please note we cannot accept responsibility for products lost in transit, so we advise using an insured method with proof of delivery. Refunds may take up to 28 days to process, but we will always endeavor to process them as quickly as possible. When returning used products, please remove all accessory items not included with your purchase and subject to the warranty or 60 Day Ride & Return claim including components, tires, tubes, rim tape, cassettes, skewers, computer magnets, etc. We cannot be responsible for loss or damage to accessory items returned to us. 

4.4 Returning Unwanted Products After Shipping or Delivery of the Product for Refund. If you wish to cancel an order or return an unwanted product for a refund when product have already been shipped or delivered to you, please contact us via live chat, email or call us at the phone number shown above, within 14 days of shipping, and we will provide you with a Returns Number. Please have pictures of the products available to transmit to us. You will be responsible for the cost of return shipping to us. Returned product will be refunded within 28 days. For non-warranty orders, the rights to return the product to us as referred to above will not apply in the following circumstances:

  • In the event that the product has been used (60 Day Ride & Return products excepted)
  • The packaging of the product has been damaged
  • The product is damaged in anyway
  • The product is not in full resalable condition
  • Product is faulty on arrival, incorrect or damaged in transit

4.5 Damaged, Incorrect and Faulty product. If your product are faulty on arrival, incorrect or damaged in transit you should report that to us by email or phone call, see Contact Details, within 7 days and then return to us in no longer than 14 days of receipt. When the products have been returned to us and the fault has been verified, we will issue a full refund via your original payment method or send a replacement as requested and if available. In any case, refund of return postage paid will be limited to the postage paid for the original order or USD 5.00, whichever is greater.



5.1 Products Suspected Faulty During Use.  As explained in more detail below, ITS Cycling USA warrants our products to the original owner for a limited time from the date of original retail purchase against defects in materials and workmanship when used normally and in accordance with ITS Cycling USA’s Specified Usage. The Specified Usage includes, but is not limited to, information contained in the Terms and Conditions; technical specifications; user manuals; rider weight limits; and, service communications. On receipt of the returned products by ITS Cycling USA, they will be inspected and if the products are found to be faulty, we will, at our sole option, repair or replace it with the same or most similar products then available. In no event shall we be liable for any special, incidental or consequential damages of any kind arising out of the purchase or use of any products, whether based on contract, tort, statute or otherwise and we disclaim all implied warranties, including those of fitness for a specific use and merchantability. Products are not warranted for commercial, demo, rental use and not warranted through resellers, except through authorized ITS Cycling Ltd dealers. Some states, countries and territories do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. These limitations do not exclude liability for death or personal injury caused by our negligence, otherwise our liability shall be no greater than the amount of the original purchase price. In addition, any warranties implied by law shall in no event extend beyond the duration of the express warranty offered, if any. This warranty gives you specific legal rights, and you may also have other rights which vary in different states, countries and territories.

5.2 Warranty exclusions. Certain products are subject to normal wear and tear from use and are not covered by our warranty: Free hub bodies & pawls; Sprockets and cassettes; Tools; Bearings; Cassettes, sprockets, chains and chainrings; Brake pads and rotors; Spokes; Electrical connections; Batteries; Tires, tubes, sealant and tire liners; Wheel braking surfaces; Grips and Handlebar tape; Accessories; and, Clothing. Our warranty also does not cover: Labor charges for removal or assembly of failed products; Improper assembly or installation; Crash, accident, neglect, improper repair, improper maintenance, or other abnormal, excessive, or improper use and abuse; Corrosion; Improper alteration or installation of components, parts or accessories and parts not originally intended for use with or compatible with our products; Failure to perform maintenance or service at appropriate intervals; Rider weight in excess of stated ratings.

  • 3 Crash Replacement Discount Policy. As riders we understand that it can be heart breaking when your pride and joy suffers a crash, accidentally gets run over by a car and fails through impact or accident. If you are the original owner of your products and they are damaged as a result of a crash, accident or while just riding along, within 3 years of the shipping date of that product to you, please see Contact Details and we will do our best to help you out. Often, we can offer a discount on a replacement product. Proof of damage or return of the damaged product may be required to qualify. ITS Cycling USA is unable to cover any return shipping costs that may you may incur as a result of our Crash Replacement Discount Policy.
    • 4 Making a Warranty or Crash Replacement Claim. Please contact us as shown in Contact Details. Please have pictures of the products available to transmit to us. We will assess you claim pursuant to these Terms and Conditions advise you how to proceed. You may need to return the products at your expense for evaluation, in which case we will provide you with a Returns Number.


5.5 Hunt Bike Wheels Warranty.
(a)Hunt Bike Wheel Warranty. Pursuant to our General Warranty Terms, our Hunt branded wheel products are warranted against manufacturing and material defects to the original purchaser for 3 years. This warranty starts at shipping of the products to you and excludes normal wear and tear, products misuse and abuse (see exclusions, section 5.2).  Our wheels have varying rider weight limits published on the Products pages of each model and incorporated herein. Please include the weight of any luggage in your total rider weight when choosing the correct wheels. Rider use in excess of weight limits shall exclude warranty, H_Care and crash replacement coverage.
(b)  H_CARE - Lifetime Crash Replacement.  For original purchasers, we offer free lifetime crash replacement for all Aerodynamicist Carbon, UD Carbon Spoke, Limitless & All-Mountain Carbon MTB* wheels (“Wheels”).  In the event of a crash or similar accident consistent with the intended usage of the Wheels we will at our sole option, repair or replace the damaged Products.  For original purchasers of all HUNT-branded/made parts of Wheels (including rims, spokes, hubs, and nipples) you will receive free replacement, and we’ll also cover the reasonable cost of the labor to repair your wheels at a local bike shop or professional bike mechanic, or perform the work free of charge at either our US or UK offices. If we cannot repair or replace your product with a compatible product, you will receive the most current product for the same product category and intended usage.You are responsible for shipping the Wheels to us, we shall be responsible for all other costs to repair and/or replace damaged Wheels.
*H_CARE for All-Mountain Carbon MTB Wheelset. The All-Mountain Carbon H_Impact Wheelset carries the same lifetime crash replacement: if you break it while riding, we will get it fixed or replaced for free and you are responsible for shipping Wheels to us.  However, there are exclusions as follows:

  1. Applies only to the original purchaser (If you purchase a pair second hand, we will do our best to support you through our Section 5.3 Crash Replacement Discount Policy)
  2. Only for use on single crown forks. No Downhill Bikes! Although tough, please keep in mind the intended usage of All Mountain and Trail.
  • The standard legal limitations of the 3-year warranty applies too; modifications, commercial and rental use, incorrect fitment or lack of maintenance may also void your warranty.

(c) Crash and Out of Warranty Claims. See Section 5.3.

5.6 Cairn Cycles Warranty.

(a) Pursuant to our General Warranty Terms, Cairn Cycles warranty is only valid to original purchaser and if it is purchased through Cairn Cycles or an authorized dealer. The warranty is void if your Cairn Cycle was not purchased direct or with an unauthorized dealer, if you are not the original owner, or it has been subject to non-normal use. Non-normal use conditions mean the bike has been subjected to tricks, stunts, skate parks, pump tracks, ramps, bike parks, north shore style, trials riding, commercial or hire activities. All riding shall be done within the intended use of the bicycle, see intended uses page for more details. Warranty does not apply to normal wear and tear, abuse, neglect, improper assembly or maintenance as well as crash damage or non-original parts (see clause 5.2).
(b) Cairn Cycles Complete Bike. All Cairn Cycles have a 1-year complete bicycle warranty, as long as the bicycle was purchase from Cairn Cycles direct or an authorized dealer. This warranty covers any defective materials or workmanship for one year from the date of purchase. This warranty is subject to condition and use within the intended usage guidelines.
(c) Frame.  All Cairn frames are warranted against manufacturing and material defects for a period of 5 years from the date of purchase by the original owner, subject to regular maintenance, normal and intended use. Warranty claims may, in its sole discretion, require inspection by Cairn Cycles.
(d) Cairn Cycles Forks.  All Cairn Cycles forks (for suspension fork warranty please see the manufactures website or manual) are covered for a period of 5 years from the date of purchase to the original owner, subject to regular maintenance, normal and intended use. Warranty claims may, in its sole discretion, require inspection by Cairn Cycles.
(e) Cairn Cycles Wheels. See clause 5.5, above.
(f) Cairn Cycles Components. The individual components of your Cairn Cycles will have a warranty period which is specific to the manufacture and/or the component. These component manufacture warranties will be either stated in the manuals provided at point of purchase or can be found on the manufacturers’ websites.
(g) Replacement Keys. We hold the details of all Cairn Cycles key numbers. Providing your bike has the original lock barrel, we can help you get new keys cut if you ever lose your key or key number. 

(g) Crash and Out of Warranty Claims. See clause 5.3.

5.7 Privateer Bikes Warranty.

(a) Pursuant to General Warranty Terms, the Privateer Bikes warranty is only valid to original owners and if purchased through Privateer Bikes or an authorized dealer. The warranty is void if your Privateer frame was not purchased direct or with an unauthorized dealer, if you are not the original owner, or it has been subject to non-normal use. All riding should be done within the intended use of the bicycle. Warranty does not apply to normal wear and tear, abuse, neglect, improper assembly or maintenance as well as crash damage or non-original parts (see clause 5.2).
(b) Privateer Bikes Complete Bike. Privateer Bikes have a 1-year complete bicycle warranty, as long as the bicycle was purchase from Cairn Cycles direct or an authorized dealer. This warranty covers any defective materials or workmanship for one year from the date of purchase. This warranty is subject to condition and use within the intended usage guidelines. Proof of purchase is required.
(c) Privateer Bikes Frame. Frame.  All Privateer frames are warranted against manufacturing and material defects for a period of 5 years from the date of purchase by the original owner, subject to regular maintenance, normal and intended use.  This warranty covers the first owner against any defective materials or workmanship for five years from the date of purchase. This warranty is subject to condition and use within the intended use guidelines and shall not cover misuse, abuse, commercial or rental use and is subject to the requirement of regular maintenance (see clause 5.2).
(d) Privateer Bike Wheels. See clause 5.5, above.
(e) Privateer Bikes Components. The individual components of your Privateer Bikes will have a warranty period which is specific to the manufacturer and/or the component. These component manufacturer warranties will be either stated in the manuals provided at point of purchase or can be found on the manufacturers’ websites. (f) Crash and Out of Warranty Claims.  See clause 5.3.
5.8 Dissent 133 Gloves Warranty. Pursuant to General Warranty Terms, we warrant goods to the original purchaser from Dissent133.com against manufacturing and material faults for 2 years from the delivery date. Please see Contact Detail to make a claim. On receipt of the returned goods by us, they will be inspected, and goods found to be faulty will either be refunded or replaced (if available). Refunds will not be made for goods which fail due to the effects of reasonable wear and tear (see clause 5.2).  



6.1 Registration. Registration is required to utilize our cancellation, return and warranty programs. To register with Website, you must be over eighteen years of age.
6.2 Unique Registrations. Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.
6.3 Password Use. Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
6.4 Breach by Registrant. We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
 7.1 Limited License To Use Content. You are permitted to print and download extracts from the Website for your own use on the following basis:
 (a) no documents or related graphics on the Website are modified in any way;
 (b) no graphics on the Website are used separately from accompanying text; and
 (c) any and all of our copyright and trademark notices and this permission notice appear in all copies.
7.2 Intellectual Property Rights. Unless otherwise stated, the copyright and other intellectual property rights in all material on the Website (including without limitation photographs and graphical images) are owned by us or our licensees. For the purposes of these terms and conditions, any use of extracts from the Website other than in accordance with Section 7.1, above, for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use the Website automatically terminates and you must immediately destroy any downloaded or printed extracts from the Website.
7.3 Subject to Section 7.1, no part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
7.4 Any rights not expressly granted in these terms are reserved.
7.5 Except as permitted in Section 7.1, Hunt, the Hunt logo and icon, The Rider Firm, ITS Cycling, Cairn, Limitless, Privateer, Dissent and Dissent 133 are a trademark of ITS Cycling Ltd and its use and reproduction is only permitted with express prior written permission from ITS Cycling Ltd.
8.1 Service availability. While we endeavor to ensure that our Website is normally available 24 hours a day, we will not be liable if for any reason our Website is unavailable at any time or for any period.
8.2 Website Access Suspension. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.  
9.1 Visitor Information and Privacy. Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to the Website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our agents will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
9.2 Prohibited Transmissions. You are prohibited from posting or transmitting to or from this Website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licenses and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offense, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the USA or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
9.3 Website Misuse. You may not misuse the Website (including, without limitation, by hacking).
9.4 Breach of Website Use Policy. We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of Sections 9.2 or 9.3.
10.1 Links to Third Parties. Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk.
10.2 Linking to Our Website. If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the ITS Cycling Ltd logos or trademarks;
(b) you do not create a frame or any other browser or border environment around this Website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any ITS Cycling Ltd trade marks displayed on this Website without our express written permission; 
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
 We expressly reserve the right to revoke the right granted in this Section 10.2 for breach of these terms and to take any action we deem appropriate.
10.3 Breach of Linking Policy. You shall fully indemnify us for any loss or damage we may suffer or incur as a result of your breach of Section 10.2.
11.1 Website Accuracy. While we endeavor to ensure that the information on the Website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
11.2 Website Warranty. The material on the Website is provided "as is" without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with the Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to the Website.
11.3 Equipment. You shall be solely responsible for providing, maintaining, and ensuring compatibility with the ITS Cycling USA products including all product, hardware, software, electrical and other physical requirements for your use of the Website, including, without limitation, telecommunications, Internet access connections, web browsers or other equipment, and programs and services required to access and use the Website.
12.1 Website Liability. We, any other party (whether or not involved in creating, producing, maintaining or delivering the Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with the Website in any way or in connection with the use, inability to use or the results of use of the Website, any websites linked to the Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any websites linked to the Website. 
12.2 Website Liability Limits. Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by our willful and wanton conduct; (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
12.3 Website Use Costs. If your use of the Website or material on the Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
12.4 Website Use Indemnity. You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of the Website, or the use by any other person using your registration details.

13.1 Privacy Policy. ITS Cycling USA is committed to preserving the privacy of all visitors to our Website. Please read the following privacy policy to understand how we use and protect the information that you provide to us. By registering or placing an order on our Website, you consent to the collection, use and transfer of your information under the terms of this policy.
13.2 Information That We Collect From You. When you visit, register or order products or services on our Website you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our Website via automated means, as well as information about you from messages you post to the website and e-mails or letters you send to us. To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
13.3 Use of Your Information. Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website, our services and offerings. Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you or we may use it to allow you to participate in sweepstakes, contests or other promotions. If you change your mind about being contacted in the future, please contact us via chat, email or by phone, see Contact Details.
13.4 Affiliate Brands and Companies. We may share your information with our affiliated brands, parent company, and its subsidiaries or affiliated entities/partners (“Affiliated Entities”) for market research purposes for sending you advertising/promotional material, discounts, newsletters, surveys, product launches, etc.  We will not transfer your information outside the ITS Cycling Ltd organization except as otherwise described in this Privacy Policy.
13.5 Disclosure of Your Information. The information you provide to us may be accessed by or given to third parties some of whom may be located outside the USA who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties, but this will not include information that can be used to identify you. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the USA do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
13.6 Transfers of Personal Information to the United Kingdom. ITS Cycling USA is subsidiary of a global company with a headquarters in the United Kingdom where the privacy laws may or may not be as protective as the laws in your country. We protect your information when it is transferred out of your country using both contracts and industry standard security measures.
13.7 Website Analytics. We use a tool such as “Google Analytics” (“Analytics”) to collect information about your internet use. For example, how often you visit our site, the pages you visit, and what other Sites you may have visited prior to coming to our site. We use Analytics to gain insights into how our services are used and to help us improve our products and services. Although Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Analytics provider. To opt-out of Google Analytics, please use Google’s opt-out tool: https://tools.google.com/dlpage/gaoptout.

13.8 Do Not Track. Currently the Service is not designed to respond to “Do Not Track” signals sent from your browser.

13.9 Cookies. Cookies are small amounts of information which we may store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.adboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know by chat, email or phone, see Contact Details.

13.10 Security and Data Retention. We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We want you to have continuing trust in us and in our products and Services. In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place reasonable and appropriate physical, electronic, and managerial procedures to safeguard the information we collect.  Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be secure. As a result, while we strive to protect your information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through our Website cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. We will retain your information for a reasonable period or as long as the law requires. We do not store credit and debit card details.

13.11 Accessing and Updating. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please see Contact Details. 

13.12 Use Of Information By Minors. The Website is not directed to individuals under the age of eighteen (18), and we do not knowingly collect or process information from individuals under 18.

13.13 Business Transfers. As we continue to develop our business, we might be bought by, sell or buy subsidiaries or business units, either directly or in legal proceedings such as bankruptcy. In such transactions, customer information generally is one of the transferred business assets but remains subject to the obligations made in any pre-existing privacy policy.

13.14 Legal Obligations. We may share your information if we have a good faith belief that such action is necessary to: (i) comply with legal process or other legal requirements of any governmental authority; (ii) protect and defend our rights or property; (iii) enforce this Privacy Policy; (iv) protect the interests of other users of this Site or any other person; or (v) operate or conduct maintenance and repair of the Website or equipment.

13.13 Changes to our privacy policy. Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

13.14 Comments. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to the email addresses shown in Contact Details.

13.15 California Residents.  As described above, ITS Cycling USA will only share your information with its Affiliated Entitiesand service providers, in connection with certain business transfers, as required by law, or, in some cases, business partners that you agree to share your information with. We do not offer any financial incentives in exchange for retention or sale of personal information. If you are a California resident, you have the right, at any time, to request what personal information we collect, use, disclose and sell and direct us to not sell your personal information, delete your personal information, opt-out of the selling of your personal information, not receive discriminatory treatment for the exercise of your privacy rights, and designate an authorized agent to make a request on your behalf. To make your request to know, delete or opt-out, email or call us and provide the following information: first name, last name, email, mailing address, brand, request (see Contact Details). We will verify your request by sending a response to the email or mailing address we have in our records for you n.
14.1 Governing Law. These terms and conditions shall be governed by and construed in accordance with Colorado law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of Colorado courts.
14.2 Website Access Outside of USA. We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the USA. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access the Website from locations outside the USA, you do so at your own risk and you are responsible for compliance with local laws.
15.1 Assignment. You may not assign, sub-license or otherwise transfer any of your rights under these Terms and Conditions.
15.2 Severability. If any provision of these Terms and Conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
15.3 Headings. Headings and captions used herein are for convenience and reference only and are not intended to define, limit, or describe the scope or intent of any provision of these Terms and Conditions.
15.4 Changes. These Terms and Conditions are subject to periodic change, revision and amendment.
15.5 Parties. Only the parties to these Terms and Conditions may seek to enforce them.
15.6 Force Majeure. We shall be not liable to you or deemed to be in breach of these Terms and Conditions by reason of any delay in performing, or any failure to perform, any of our obligations in relation to you, if the delay or failure was due to any cause beyond our reasonable control such as (but without limitation) any pandemic, strike, lock-out or other form of industrial action, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or government order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of supplier or sub-contractors or inability to obtain materials required for performance under these Terms and Conditions.
15.7 Waiver If either you or us fail or delay or compromise in exercising a right or remedy under the Terms and Conditions, the right or remedy is not to be treated as having been waived, restricted or varied and any agreement by either you or us to refrain from exercising a right in one particular instance will not prevent you or us from exercising it in full in the future.
15.8 Cumulative remedies. All rights and remedies available to either you or us under the terms of the Terms and Conditions or under the general law are to be cumulative, and no exercise by either you or us of any such right or remedy is to restrict or prejudice the exercise of any other right or remedy granted by the Terms and Conditions or otherwise available to you or us.
General email: support@privateerbikes.com
Telephone number: +1 (303) 800-6476
Chat available at Website during business hours.
The US.privateerbikes.com is operated by:
ITS Cycling USA Inc., 4571 Broadway, Boulder, CO 80304, USA
© ITS Cycling Ltd. & ITS Cycling USA Inc.